Frequently Asked Questions

We’ve compiled answers to the most common questions about our products and services. If you don’t find the answer here, feel free to Contact Us for further assistance.

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What types of hair do you offer?

We offer 100% raw hair in Southeast Asian, Vietnamese, and Cambodian textures, ensuring exceptional quality, longevity, and a seamless blend with natural hair.. Our extensions come in various styles such as straight, wavy, and curly to match your desired look.

How long does shipping take?

Shipping typically takes 5-7 business days within the U.S. You will receive a tracking number once your order has shipped.

Do you accept returns or exchanges?

Due to the nature of our products, all sales are final. However, if you receive a defective or incorrect item, please contact us within 3 days of delivery, and we will work to resolve the issue. provided the product is in its original condition and packaging. See our Return Policy for full details.

How do I care for my hair extensions?

To ensure longevity and maintain the quality of your hair:

  • Gently wash your extensions with clarifying shampoo and moisturizing conditioner.
  • Air dry or use a low-heat blow dryer.
  • Store your extensions properly in a satin or silk bag to prevent tangling and damage.

Check out our Hair Care Guide for more detailed instructions.

How long will my hair extensions last?

With proper care, your extensions can last up to 12 months or more, depending on the product and how often it’s worn. Our high-quality hair is designed to maintain its softness and durability with consistent care.